It can be daunting to choose a pest control company. Don’t rush into a decision. Even if your pest problem is urgent, take time to look for a reputable and knowledgeable company that meets your standards.

When selecting a pest management professional, consider evaluating companies on these key areas:


  • Is the Company Licensed with the State of Florida?
  • Does the company carry Insurance?
  • Do technicians have current licenses? Is the license the correct classification for the job? You can verify licensing by calling the state pesticide regulatory office.
  • How does the company keep their staff informed of changes in regulations, products, techniques and safety?
  • Do they use Integrated Pest Management techniques?
  • Do they have a certified horticulturist/Pest on staff?


  • Can the company offer an estimate for services in writing? Many offer free estimates.
  • Does the company require you to sign up for a long-term contract? If so, what are the long-term costs?
  • Is the company able to provide a guarantee for their work? What are the terms?

Customer Service

  • Do the employees listen to your concerns and address them with care and respect?
  • Can the employees identify your problem?
  • Are they willing to discuss how they will resolve your problem?


  • How many years has the company been in business?
  • Do newly hired applicators train with more experienced employees?
  • How much experience does the company have with treating problems like yours?


  • Ask family members, friends, coworkers, or neighbors for a recommendation.
  • Avoid relying on advertising for information about the company’s reputation.
  • Consider contacting the Better Business Bureau or the state pesticide regulatory office for information on recent violations, complaints, or unresolved issues.
  • Ask the company for customer references.

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As you contact and interview the companies, don’t be afraid to ask questions. Educate yourself about your needs.